Listings & catalogue
Prepare and maintain listings using the product information you can substantiate.
Let’s TalkeBay Store Management
Keep your eBay store moving.
Practical support with listings, suppliers, orders and customer communication.
Discuss Your StoreAn agreed scope. Clear responsibilities.
We confirm what is included before the work starts.
Supplier & order coordination
Coordinate an agreed inventory or wholesale-supplier model and track order responsibilities.
Customer service & reporting
Organise buyer communication, follow up on issues and review operational activity.
Choose a sourcing model you can support.
The fulfilment model, supplier agreement and seller responsibilities need to be defined.
We can discuss stocked inventory or fulfilment by an agreed wholesale supplier. eBay permits wholesale-supplier fulfilment; buying from another retailer or marketplace after a sale to ship directly to the customer is outside its dropshipping policy.
The seller remains responsible for delivery and customer satisfaction. Eligibility and compliance require review of the actual arrangement.
Read eBay’s official sourcing policy →What you can expect.
Deliverables are selected to match your engagement.
Practical outputs
A documented scope, task ownership, agreed setup or operating work, and relevant progress reports.
Your responsibilities
Account ownership, accurate product information, supplier approvals, stock funding, platform fees and business decisions remain yours unless a specific responsibility is agreed otherwise.
Choose the support your store needs.
Start with a defined project or build an ongoing working relationship.
Store Launch
Setup, design, catalogue and the operating processes needed to get started.
Monthly Management
An agreed scope of store operations, coordination and reporting.
Focused Projects
A specific redesign, listing review, operational issue or reporting need.
A clear way of working.
From the first conversation to practical delivery.
01
Assessment
Understand your store, operating model and current needs.
02
Agreed scope
Confirm responsibilities, deliverables and commercial terms.
03
Onboarding
Arrange access and document the starting position.
04
Delivery
Complete the agreed work and coordinate daily responsibilities.
05
Reporting
Review progress, issues and prioritised next steps.
A few useful answers.
Which platforms do you support?
Agency services cover Walmart, eBay and Shopify. Amazon is available in the calculator only.
Can you support an existing store?
Yes. We start by understanding the current setup and agree the work before onboarding.
Do you guarantee sales or account approval?
No. Demand, platform decisions and business outcomes depend on factors beyond operational services.
How is pricing agreed?
Pricing follows an assessment and written scope. No unconfirmed package prices are listed.
Is Academy training included in management?
Training is a separate enquiry and engagement. Any training included in a service scope is agreed explicitly.
Let’s make your next step clear.
Tell us where you sell and what you need support with.
Discuss Your Store